Friday, November 29, 2013

National Mentorship Program: Challenge yourself! / Programme national de mentorat : un défi à relever!

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Building professional capacity is the most effective way to ensure that Canadian health leaders change their own organizations and, ultimately, the health system. Mentorship is one way that the College supports its members to continue life-long learning and skill development.

The College's mentorship program is offered at no cost to all College members, at every stage of their career. Individuals with different levels of experience and varied areas of expertise can become involved in mentoring relationships.

Spotlight on: The National Awards Program / En vedette: Programme national des prix

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Although the nomination deadline has passed for a number of awards, we are still accepting nominations for the following awards until February 3, 2014:

3M Health Care Quality Team Awards
Award for Excellence in Mental health and Quality Improvement
Chapter Awards for Distinguished Service
Energy and Environmental Stewardship Award
Excellence in Diversity and Inclusion Award
Healthcare Safety Award
President's Award for Outstanding Corporate Membership in the College
The Robert Wood Johnson Awards

Thursday, November 28, 2013

EXTRA 2014... it's time to apply / FORCES 2014... La période d’inscription bat son plein

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CFHI 2014 call for EXTRA program team applications

Collaborative learning for healthcare improvement
Now celebrating its tenth year, CFHI’s EXTRA program for healthcare improvement supports teams of up to four health leaders in the design, implementation and evaluation of an improvement project in their own organization(s), or with multi-site teams.  During their 14-month learning process, each team works collaboratively within their organization or ministry (or across jurisdictions) to achieve efficient, high quality services that improve healthcare of their population.

Membership renewal update / Mise à jour sur le renouvellement de la cotisation

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As mentioned previously, the College has adopted a new Association Management System platform for its database and web site. Integrated in this custom platform are a multilingual membership database, a mass e-mail tool, and a web site content management system. Online functionality will include: membership management, event management, e-mentorship, committee management, and other related processes.

New members: November 2013 / Nouveaux membres: novembre 2013

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Period of October 15, 2013 to November 14, 2013 – listed by Chapters:

New College Active Members

BC Lower Mainland
Vishal Chaudhry
Director, Quality Improvement, Utilization Management, Accreditation, Providence Healthcare (Langley, BC)

Susan Larson
Director, Medical Imaging, Vancouver Coastal Health Research Institute (Vancouver, BC)

Nicholas Whittle
Chief Financial Officer, New Vista Society (Burnaby, BC)

Corporate membership renewal: November 2013 / Renouvellement d'adhésion corporative : novembre 2013

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On November 22 2013, the College embarked on its 2014 corporate membership renewal campaign.

As mentioned previously, the College has adopted a new Association Management System platform for its database and web site.  As a result, corporate members now are able to renew their membership on-line.

Members will also be asked to update their company descriptor and update the list of organization representatives. This will allow the College to have the most up to date information on all its members.

Should you have any questions please contact Jaime M. Cleroux at or Carole S. Ménard, at or via telephone at 1-800-363-9056 ext. 235 or 231 respectively.

Your corporate membership team: Jaime M. Cléroux, Vice-President, Membership & Corporate Services, Carole S. Ménard, Coordinator, Corporate Partnerships and Johanne Featherstone, Assistant, Membership and Corporate Services.


Le 22 novembre 2013, le Collège a entrepris sa campagne de renouvellement d’adhésion corporative pour l’année 2014.

Comme nous vous l'avons déjà indiqué, le Collège utilise désormais la plateforme Association Management System pour sa base de données et son site Web.  En conséquence, les membres corporatifs peuvent désormais renouveler leur adhésion en ligne.

Ceux-ci seront également invités à mettre à jour la description de leur enterprise et mettre à jour la liste des représentants de l’organisation. Cela permettra au Collège d’avoir la plupart des informations à jour sur tous ses membres corporatifs.

Si vous avez des questions, veuillez communiquer  avec Jaime M. Cléroux, au ou Carole S. Ménard, au ou par téléphone au 800-363-9056 postes 235 et 231 respectivement.

Votre équipe des services corporatifs: Jaime M. Cléroux, Vice-présidente, Services aux membres et services corporatifs; Carole S. Ménard, Coordonnatrice, partenariats corporatifs et Johanne Featherstone, Adjointe, services aux membres et services corporatifs.

Healthcare Management Forum: Fall 2013 feature article abstract / Forum Gestion des soins de santé : Résumé de l’article de fond du numéro d’automne 2013

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Facilitating emergent change in a healthcare setting
Peter M. Dickens

During my doctoral research, I identified new ways of thinking about complexity in organizations. This involved embracing the capacity of complex systems to find their own form of order and coherence, often referred to as self-organization, and then asking the question, “What can organizational leaders do to create the systems and structures that would facilitate emergent change?”