CCHL and ACHE Joint Canadian Program: Compelling Communication

(Ce programme n’est pas disponible en français.)

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Compelling Communication: Creating Engagement, Understanding and Results

September 29-30, 2014
Rimrock Resort
Banff, Alberta

Develop communication skills that produce consensus, ownership and results

Acquire ready-to-use communication tools to increase employee engagement, clarify performance expectations and create a culture of collaboration—resulting in a more purpose-driven and productive organization.

You'll learn:

• Enhance leadership and coaching skills to deliver aligned messages connecting behavior to mission execution.
• Apply communication techniques to create a feedback-rich environment, minimize negativity, convey respect, encourage peer to peer leadership and navigate difficult conversations.
• Obtain methods to increase staff and organization engagement and decrease turnover and anxiety.
• Gain comfort in clarifying performance expectations to reduce miscommunications and safety errors.
• Understand how fear creates conflict and undermines quality.
• Identify the roles of respect and safety in delivery of difficult messages.
• Develop a personal action plan incorporating tactics and lessons learned.

Additional information will be available soon.