Happy Holidays / Joyeuses Fêtes

Thank you for helping to shape our year.

Wishing you comfort and joy during this holiday season!

The College Board of Directors and Staff

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Merci de nous avoir aidés à façonner notre année.

Que ce temps des Fêtes soit rempli de joie et de beaux moments!

Le Conseil d’administration et le personnel du Collège

The College will be closed between December 24, 2013  (noon EST)
and January 1, 2014 inclusive.

Le Collège sera fermé du 24 décembre 2013 (à compter de midi, HNE)
au 1 janvier 2012 inclusivement.

Spotlight on: College awards / En vedette: Les prix du Collège

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Although the nomination deadline has passed for a number of awards, we are still accepting nominations for the following awards until February 3, 2014.

EXTRA Program for Healthcare Improvement / Programme FORCES pour l’amélioration des services de santé

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Led by prestigious Canadian and International faculty and practice leaders, the EXTRA program gives participants the skills and knowledge to become change agents in healthcare improvement. It offers unique opportunities for participants to conduct evidence-informed improvement projects in their organizations, with the goal of enhancing patient outcomes, quality of care and cost-effectiveness.

EXTRA Program - 2013 Congratulations: December 2013 update / Programme FORCES - 2013 Félicitations : Mise à jour décembre 2013

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This article has been updated to include Marilyn R. El Bestawi, CHE, EXTRA Fellow from our Greater Toronto Area Chapter. The College apologizes for this oversight. Find the details about Marilyn's project below.

The College would like to extend its sincerest congratulations to all members who completed the EXTRA program in 2013.

As a partner with CFHI’s EXTRA Program, the College has established a strategic alliance whereby the EXTRA Fellows who are members of the College are formally recognized when they enroll in the CHE or Fellowship programs. For additional information about these programs visit the College web site at www.cchl-ccls.ca

2014 nominations for the Board of Directors / Mises en candidature au conseil d’administration 2014

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Board elections will be required in 2014 for the provinces of Alberta, Nova Scotia, Ontario, Quebec, Prince Edward Island and Northwest Territories/Nunavut/Yukon. All certified members from these provinces are eligible to nominate candidates, for their province, to stand for election to the Board of Directors for the 2014 to 2017 term.

Membership renewal: December 2013 update / Renouvellement d'adhésion : Mise à jour décembre 2013

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The membership team would like to thank the members that reflect the 33% renewed memberships to date!

If you have not received your College renewal notice please contact Johanne Featherstone, Membership & Corporate Services Assistant at jfeatherstone@cchl-ccls.ca or at 1-800-363-9056 ext. 223.

New members: December 2013 / Nouveaux membres: décembre 2013

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Period of November 15, 2013 to December 14, 2013 – listed by Chapters:

New College Active Members

Bluenose
Pamela Trainor
Executive Director, Corporate Development & Innovation, Health PEI (Charlottetown, PE)

Greater Toronto Area
Tommasa Giallo
Access and Flow Leader, William Osler Health Centre (Brampton, ON)

Corporate membership renewal: December 2013 update / Renouvellement d'adhésion corporative : Mise à jour décembre 2013

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As mentioned previously, the College has adopted a new Association Management System platform for its database and web site. Integrated in this custom platform are a multilingual membership database, a mass e-mail tool, and a web site content management system. Online functionality includes: membership management, event management, e-mentorship, committee management, and other related processes.

Healthcare Management Forum: Winter 2013 feature article abstract / Forum Gestion des soins de santé : Résumé de l’article de fond du numéro d'hiver 2013

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Corporate social responsibility and hospitals: US theory, Japanese experiences, and lessons for other countries
Toshiro Takahashi, PhD, Moriah Ellen, MBA, PhD, Adalsteinn Brown, PhD Phil

This paper examines the role that corporate social responsibility can play in advancing hospital management. Corporate social responsibility is the integration of social and environmental concerns within business operations. The authors discuss how corporate social responsibility can help hospitals and provide suggestions to hospitals in deciding which corporate social responsibility initiatives to pursue.

National Mentorship Program: Challenge yourself! / Programme national de mentorat : un défi à relever!

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Building professional capacity is the most effective way to ensure that Canadian health leaders change their own organizations and, ultimately, the health system. Mentorship is one way that the College supports its members to continue life-long learning and skill development.

The College's mentorship program is offered at no cost to all College members, at every stage of their career. Individuals with different levels of experience and varied areas of expertise can become involved in mentoring relationships.

Spotlight on: The National Awards Program / En vedette: Programme national des prix

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Although the nomination deadline has passed for a number of awards, we are still accepting nominations for the following awards until February 3, 2014:

• 3M Health Care Quality Team Awards
• Award for Excellence in Mental health and Quality Improvement
• Chapter Awards for Distinguished Service
• Energy and Environmental Stewardship Award
• Excellence in Diversity and Inclusion Award
• Healthcare Safety Award
• President's Award for Outstanding Corporate Membership in the College
• The Robert Wood Johnson Awards

EXTRA 2014... it's time to apply / FORCES 2014... La période d’inscription bat son plein

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CFHI 2014 call for EXTRA program team applications

Collaborative learning for healthcare improvement
Now celebrating its tenth year, CFHI’s EXTRA program for healthcare improvement supports teams of up to four health leaders in the design, implementation and evaluation of an improvement project in their own organization(s), or with multi-site teams.  During their 14-month learning process, each team works collaboratively within their organization or ministry (or across jurisdictions) to achieve efficient, high quality services that improve healthcare of their population.

Membership renewal update / Mise à jour sur le renouvellement de la cotisation

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As mentioned previously, the College has adopted a new Association Management System platform for its database and web site. Integrated in this custom platform are a multilingual membership database, a mass e-mail tool, and a web site content management system. Online functionality will include: membership management, event management, e-mentorship, committee management, and other related processes.

New members: November 2013 / Nouveaux membres: novembre 2013

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Period of October 15, 2013 to November 14, 2013 – listed by Chapters:

New College Active Members

BC Lower Mainland
Vishal Chaudhry
Director, Quality Improvement, Utilization Management, Accreditation, Providence Healthcare (Langley, BC)

Susan Larson
Director, Medical Imaging, Vancouver Coastal Health Research Institute (Vancouver, BC)

Nicholas Whittle
Chief Financial Officer, New Vista Society (Burnaby, BC)

Corporate membership renewal: November 2013 / Renouvellement d'adhésion corporative : novembre 2013

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On November 22 2013, the College embarked on its 2014 corporate membership renewal campaign.

As mentioned previously, the College has adopted a new Association Management System platform for its database and web site.  As a result, corporate members now are able to renew their membership on-line.

Members will also be asked to update their company descriptor and update the list of organization representatives. This will allow the College to have the most up to date information on all its members.

Should you have any questions please contact Jaime M. Cleroux at jcleroux@cchl-ccls.ca or Carole S. Ménard, at csmenard@cchl-ccls.ca or via telephone at 1-800-363-9056 ext. 235 or 231 respectively.

Your corporate membership team: Jaime M. Cléroux, Vice-President, Membership & Corporate Services, Carole S. Ménard, Coordinator, Corporate Partnerships and Johanne Featherstone, Assistant, Membership and Corporate Services.

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Le 22 novembre 2013, le Collège a entrepris sa campagne de renouvellement d’adhésion corporative pour l’année 2014.

Comme nous vous l'avons déjà indiqué, le Collège utilise désormais la plateforme Association Management System pour sa base de données et son site Web.  En conséquence, les membres corporatifs peuvent désormais renouveler leur adhésion en ligne.

Ceux-ci seront également invités à mettre à jour la description de leur enterprise et mettre à jour la liste des représentants de l’organisation. Cela permettra au Collège d’avoir la plupart des informations à jour sur tous ses membres corporatifs.

Si vous avez des questions, veuillez communiquer  avec Jaime M. Cléroux, au jcleroux@cchl-ccls.ca ou Carole S. Ménard, au csmenard@cchl-ccls.ca ou par téléphone au 800-363-9056 postes 235 et 231 respectivement.

Votre équipe des services corporatifs: Jaime M. Cléroux, Vice-présidente, Services aux membres et services corporatifs; Carole S. Ménard, Coordonnatrice, partenariats corporatifs et Johanne Featherstone, Adjointe, services aux membres et services corporatifs.

Healthcare Management Forum: Fall 2013 feature article abstract / Forum Gestion des soins de santé : Résumé de l’article de fond du numéro d’automne 2013

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Facilitating emergent change in a healthcare setting
Peter M. Dickens

During my doctoral research, I identified new ways of thinking about complexity in organizations. This involved embracing the capacity of complex systems to find their own form of order and coherence, often referred to as self-organization, and then asking the question, “What can organizational leaders do to create the systems and structures that would facilitate emergent change?”

It’s not too late! Get your award nominations in by Thursday, November 21 / Il est encore possible de soumettre votre mise en candidature -- Date limite est le 21 Novembre

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The 2014 National Awards Program boasts 15 awards honouring leaders in healthcare, including senior executives, emerging leaders, administrative and operational teams, nurses, students and more.  The nomination deadline for the awards featured below is November 21, 2013. The nominations for our other awards  are due February 3, 2014.

Over the next few issues of Communiqué we will be profiling the various awards and calling for your nominations.  Award recipients will receive paid travel and accommodations and a complimentary registration to attend the National Health Leadership Conference. Award presentations will be held at the College’s National Awards Gala, Annual General Meeting and at the National Health Leadership Conference. All events are being held in Banff, Alberta from June 1 – 3, 2014. Instructions on how to submit a nomination can be found below.

The new CHE Program officially launches in November 2013 / Le nouveau Programme CHE sera lancé officiellement en novembre 2013

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Over 24 months ago we began the journey of transforming the CHE ^TM Program. On behalf of the CHE Program Committee, I am pleased to report that we have made it. The new CHE Program officially launches in November 2013!

Every aspect of the CHE Program has been reviewed, revised and updated. Consultation, academic advice, discussions, piloting and testing exam questions were all part of the journey. Aligning the CHE core competencies with the LEADS framework was our first step. Once that was completed, we were able to look at each part of the program and ask: “what leadership capabilities and domain of the LEADS framework should candidates demonstrate in each aspect of the CHE Program?” Having a program that covered all five (5) domains, demonstrated the necessary skills, knowledge and judgement required of leaders in the Canadian health system and was suitable for all members of the College regardless of career stage was essential. Ensuring a good connection and transition from the CHE designation to the Fellow designation was also a key driver for the CHE Program Committee, our sub-committees and working groups (Exam and SDL, Markers and Evaluators, CHE Program Working Group).

National Health Leadership Conference (NHLC) 2014: Call for Abstracts / Conférence nationale sur le leadership dans les soins de santé (CNLS) 2014: Appel de présentations

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Deadline for submission - November 3, 2013

The Canadian College of Health Leaders (College) and the Canadian Healthcare Association (CHA) are pleased to co-host the National Health Leadership Conference (NHLC). Themed Raising the bar: A critical time for bold leadership, the conference will be held in Banff, Alberta on June 2-3, 2014.

This conference is the largest national gathering of health system decision-makers in Canada including trustees, chief executive officers, directors, managers, department heads and other health leaders representing various sectors and professions in health regions, authorities and alliances, hospitals, long-term care organizations, public health agencies, community care, mental health and social services. As well, the conference draws participants from government, education and research organizations, professional associations, consulting firms and industry.

Colonel-in-Chief Her Royal Highness The Princess Royal visits the Royal Canadian Medical Service / Son Altesse Royale la princesse royale visite le Service de santé royal canadien, dont elle est le colonel en chef

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Her Royal Highness The Princess Royal presents the Royal Canadian Medical Service with a Royal Banner in recognition of Afghanistan operations

NR 13.314 - October 23, 2013

Canadian Forces Base (CFB) Borden, Ont. – The Colonel-in-Chief of the Royal Canadian Medical Service, Her Royal Highness The Princess Royal, Princess Anne, today visited medical personnel at the Canadian Forces Health Services Training Centre in Borden. She presented The Princess Royal's Banner as a sign of royal favour in recognition of the sacrifice, valour and clinical excellence of Royal Canadian Medical Service personnel during operations in Afghanistan since 2002.

Survey invitation: EMBA in Health Care / Invitation à participer à un sondage sur la maîtrise en administration des affaires pour cadres en soins de santé

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The Canadian College of Health Leaders is pleased to partner with The Sauder School of Business at the University of British Columbia (UBC) on its survey for the delivery of its Executive Master of Business Administration (EMBA) in Health Care.

This survey will assist the planning committee in expanding the scope of the UBC EMBA program to support Canadian healthcare professionals in learning about business skills that can be used to create the future of sustainable healthcare.

Significant sponsorship announcement: National Health Leadership Conference (NHLC) / Annonce de commandite importante : la Conférence canadienne sur le leadership en santé (CNLS)

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Sodexo Canada Ltd. has signed a five-year (2014-2018) agreement in support of the National Health Leadership Conference (NHLC).

We are pleased to announce a new five-year agreement between Sodexo Canada, the Canadian College of Health Leaders (College) and the Canadian Healthcare Association (CHA), that will see Sodexo support the annual National Health Leadership Conference at the exclusive title sponsor level.

Remembering Dr. Allen Backman / À la mémoire de le docteur Allen Backman

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It is with deep regret that we announce that our colleague Dr. Allen Backman from Saskatchewan passed away on October 2, 2013. At the time of his passing Dr. Backman was Assistant Executive Director of the University of Saskatchewan - School of Public Health.

Dr. Backman touched many lives in his multiple professional roles as a professor, mentor, colleague, administrator, author, researcher, friend and advocate. He had a big view and many passions where he focused his energy. He was absolutely committed to the importance of developing excellent leaders and put his talents to work in this arena with enthusiasm. He was very intelligent and used his insight, humour and a deeply engaging and probing style to challenge thinking and assumptions to promote growth and learning. He said what needed to be said, never shy to share his perceptions and ideas, even if they were not popular. He particularly enjoyed writing his observations on health reform and the importance of making positive changes in our system.

Dalhousie welcomes its first Executive-in-Residence / Dalhousie accueille son premier cadre en résidence

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Congratulations to Robert Zed, CHE former chair of the College, on being named the inaugural Executive-in-Residence at Dalhousie University.

Read more about Mr. Zed's appointment and the exciting developments at Dalhousie University here: http://www.dal.ca/news/2013/09/27/sharing-an-executive-perspective-with-students.html#!

Membership renewal 2014 / Renouvellement d'adhésion 2014

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The Canadian College of Health Leaders (College) will launch its 2014 membership renewal campaign on November 13, 2013. This message is to inform you that the College has adopted a new Association Management Solution for its database and website. As a result, members will be brought to a different interface when renewing their College membership and will be asked to update their profile. This will allow the College to have the most up to date information on all its members. The College is pleased to present this new system which will provide members the opportunity to access more services including their personal profile and committee membership.

New members: October 2013 / Nouveaux membres: octobre 2013

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Period of September 15, 2013 to October 14, 2013 – listed by Chapters:

New College Active Members

BC Lower Mainland
DeAnn Adams
Director, Professional Practice, Fraser Health (Surrey, BC)

Noorjean Hassam
Regional Director, BC Cancer Agency (Vancouver, BC)

College members-on-the-move: October 2013 / Membres du Collège à l'affiche: octobre 2013

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Period of September 15, 2013 to October 14, 2013 – listed by Chapters:

BC Lower Mainland
Catherine D. Butler
FROM: Senior Director, Practice, VON Canada (Halifax, NS)
TO: Executive Director, Home Health, End of Life Care, PATH & Delta Hospital and Community, Fraser Health (Surrey, BC)

Rakesh Calton
FROM: Doctor, Aureus University School of Medicine (Surrey, BC)
TO: Director and Professor, Aureus University School of Medicine (Surrey, BC)

Corporate membership renewal 2014 / Renouvellement d'adhésion corporative 2014

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Around November 13, 2013, the College will embark on its’ 2014 corporate membership renewal campaign.

As identified in our October 18 correspondence, the College has adopted a new Association Management Solution for its database and web site. As a result, corporate members will now be able to renew their membership on-line.

Webinar: Improving outcomes through clinically-led change / Webinaire : Améliorer les résultats grâce au changement dirigé par les cliniciens

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Hosted by the College’s Vancouver Island Chapter, this one hour English session features Dr. Tom Noseworthy, Associate Chief Medical Officer at Strategic Clinical Care Pathways.

In his presentation, Dr. Noseworthy will elucidate the opportunities associated with clinically-led change and attention to outcomes. As well as provide an understanding of the Strategic Clinical Networks and Operational Clinical Networks in Alberta.

Royal Roads University: Networks Leadership Symposium 2013

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Networks Leadership Symposium 2013
November 12 and 13, 2013
Royal Roads University, Victoria, British Columbia

IF NETWORKS ARE THE ANSWER, WHAT IS THE QUESTION? RETHINKING NETWORKS.

Are you interested in exploring the science and practice of inter-organizational networks?  If you're a network leader, practitioner, decision maker, clinician, researcher, policy maker, or student interested in networks this symposium is a great opportunity for you to learn about the most current thinking and practice from experts in the field!

Canadian Centre for Healthcare Facilities: Evolving Planning, Design and Construction Strategies From Good to Great

(Ce programme n’est pas disponible en français.)

Evolving Planning, Design and Construction Strategies  From Good to Great
November 20, 2013
South Health Campus, Auditorium, Calgary, Alberta

Everyone in a leadership position in the healthcare system knows that the challenges facing the system are substantial. Improving strategies and incorporating innovative approaches to meet these challenges have quickly come to be one of the top issues that senior healthcare executives and medical professionals are thinking about and planning for. The CCHF seminar will inform and raise questions about the future directions of Healthcare Facilities (HF) primarily in the context of Alberta drawing upon strategies used by experts Canada-wide. This session will be of interest to top hospital administrators, design / build executives, engineers, architects, functional planning consultants, clinical liaisons, facility management directors / managers and interior designers.  Engaging in discussion will be encouraged throughout the session.

Legacy Events - Toronto: A Woman's Legacy

(Ce programme n’est pas disponible en français.) 

A Woman's Legacy
November 21, 2013
Metro Toronto Convention Centre

Join renowned  musician Jann Arden, and best selling authors and experts Susan Cain, Loretta LaRoche, Julia Gillard, Amanda Lang, Roxana Saberi, Kim Marr and Jessica Holmes for an exclusive Woman's Legacy event in Toronto.

ROI Institute Canada: ROI in Healthcare 2-Day Workshop (November 26 - 27, 2013)

(Ce programme n’est pas disponible en français.)

ROI in Healthcare 2-Day Workshop
November 26 - 27, 2013
Ottawa, Ontario

  

ROI Institute Canada is delivering a 2-Day skill building Workshop on Measuring ROI (Return on Investment) in Healthcare November 26-27, 2013 in Ottawa, Ontario. This 2-day workshop is customized for Canadian Healthcare, healthcare leaders and executives. The Phillips ROI Methodology: a systematic process to prove the value, impact and ROI in healthcare programs and improvement initiatives.

The CLEMMER Group: The Extraordinary Leader and The Extraordinary Coach - December

(Ce programme n’est pas disponible en français.)

The Extraordinary Leader and The Extraordinary Coach
December 5-6, 2013
Mississauga, Ontario

Jim Clemmer and The CLEMMER Group are delighted to personally deliver Zenger Folkman's career-changing The Extraordinary Leader (December 5) and The Extraordinary Coach (December 6) Workshops in Mississauga, ON.

Special report: A different way of looking at Sweden's healthcare system / Rapport spécial : Une autre façon de voir le système de santé de la Suède

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The Canadian College of Health Leaders, ARAMARK Healthcare and Emerging Health Leaders are pleased to jointly release a special report by Goldie Luong that examines Sweden's health system and the social determinants of health that influence and sustain it. Download the 2013 Sweden Study Tour Experience: A different way of looking at Sweden’s healthcare system and learn how Sweden has managed to align their services by putting patients' needs first and how this has resulted in quality and efficiency within their system.

  

BC Health Leaders Conference

(Ce programme n’est pas disponible en français.)

BC Health Leaders Conference
October 30-31, 2013
Vancouver, British Columbia

The Canadian College of Health Leaders is pleased to invite you to the BC Health Leaders Conference, October 30 - 31, 2013.  The theme of this conference is Adaptive Leadership: Complexity, Passion and Possibilities.

The conference builds on the excellent work initiated by the Health Care Leaders Association of BC (HCLABC) who developed the concept of an annual event focused exclusively for leaders.

Make healthcare headlines for all the right reasons: Awards program call for nominations / Appel de candidatures : Faites les manchettes pour toutes les bonnes raisons

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The College is inviting nominations for the 2014 National Awards Program. This is a great opportunity to recognize and promote the outstanding leaders and programs in your organization. Over the next few issues of Communiqué we will be profiling the various awards and calling for your nominations.  Award recipients will receive paid travel and accommodations and a complimentary registration to attend the National Health Leadership Conference. Award presentations will be held at the College’s National Awards Gala, Annual General Meeting and at the National Health Leadership Conference. All events are being held in Banff, Alberta from June 1-3.

Welcome to our new corporate member: September 2013 / Bienvenue à notre nouveau membre corporatif: septembre 2013

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The College is pleased to welcome another corporate member since the end of June.

Look for how many more organizations have joined the professional association of choice for health leaders in next month’s issue!

New members: July, August, September 2013 / Nouveaux membres: juillet, août, septembre 2013

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Period of June 15, 2013 to September 14, 2013 – listed by Chapters:

New College Active Members
BC Lower Mainland
Judith A. Hutson
Principal, Hutson & Company (Richmond, BC)

Vinay Nand
Strategic Planner / Project Manager, Provincial Health Services Authority (Vancouver, BC)

College Members on the move: July, August, September 2013 / Membres du Collège à l'affiche: juillet, août, septembre 2013

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Period of June 15, 2013 to September 14, 2013 – listed by Chapters:

BC Lower Mainland
Janet F. Bergen
FROM: Director of Resident Care, Tabor Home Society (Abbotsford, BC)
TO: Regional Manager of Clinical Services, Revera Long Term Care (Vancouver, BC)

Eastern Ontario
Akos M. Hoffer, CHE
FROM: Chief Operating Officer, The Perley and Rideau Veterans’ Health Centre (Ottawa, ON)
TO: Chief Executive Officer, The Perley and Rideau Veterans’ Health Centre (Ottawa, ON)

2014 Membership renewal campaign / Campagne de renouvellement de la cotisation 2014

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The Canadian College of Health Leaders will launch its 2014 membership renewal campaign in November, 2013. Throughout the year, the College has made it a priority to be visible and accessible to its members, chapters and partners. As a result, the profile of the College is growing and there is increasing interest in the College as an important vehicle for professional development and leadership issues in the Canadian healthcare system.

Significant sponsorship announcement: National Awards Gala / Annonce de commandite importante : Gala de remise des prix nationaux du Collège

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Compass Group Canada Healthcare signs a three-year (2014-2016) agreement in support of the College's National Awards Gala

We are pleased to announce a new three-year agreement between Compass Group Canada Healthcare (Compass) and the College, which will see Compass continue to support the National Awards Gala at the exclusive title sponsor level. Robert Zed, Chair and Sharon McDonald, President of Compass Group Canada Healthcare were quoted as saying "how enthusiastic we are in our ongoing support as founding title sponsor."

2013 National Health Leadership Conference / Conférence nationale sur le leadership dans les soins de santé 2013

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The 2013 National Health Leadership Conference, presented by the College and the Canadian Healthcare Association, featured two days of dynamic programming in Niagara Falls, Ontario. The conference theme was “From rhetoric to action: Achieving person and family-centered health systems”.

About 700 participants heard keynote speakers Margaret Trudeau, Brian Goldman, Durhane Wong-Rieger, Shirley Sharkey, Hélène Campbell, Barbara Farlow, Bridget Duffy, and Alex Jadad. The conference also featured thirty-five concurrent sessions on a variety of topics.

Volunteers needed for 2014 NHLC abstract review / Bénévoles pour l’examen des résumés pour la CNLS 2014

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Raising the bar: A critical time for bold leadership

The Planning Committee for the NHLC seeks volunteers who are knowledgeable about the conference theme and sub-topics and willing to help with the abstract review process for the 2014 conference.  Please click here for more information on the Call for Abstracts. Fair and thoughtful selection of the abstracts for presentation at the conference is of utmost importance in preserving the leadership role of this conference in the field of health. Reviewers will be expected to review approximately 50 abstracts of 150-500 words each. The review process will be from November 8-24, 2013. Interested individuals should contact Francine St-Martin at fst-martin@cchl-ccls.ca for more information.

ACHE Canadian program: Managing conflict, confrontations and disputes

(Ce programme n’est pas disponible en français.)

CCHL and ACHE present:

Managing conflict, confrontations and disputes

October 7-8, 2013

The Westin Ottawa
Ottawa, ON

     
Improve your future competitiveness!
Know which crucial confrontations to hold and how to hold them.

Regain control of the misunderstandings that can destroy the cohesiveness of a leadership team. Whether the issue is organizational effectiveness, patient safety or sub-standard performance, you will learn the behaviours that correct broken promises and unmet expectations.

Public Health Learning Tools Challenge / Concours de production d'outils pédagogiques en santé publique

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Want to make an impact towards a healthier future for all?

Who? Students and Residents in ANY health profession in Canada.

What? Create a cartoon, video, game or other creative teaching tool that addresses a key area of public health or preventive medicine and you could win one of 13 available cash prizes - 1st place is worth $2,500!

The Conference Board of Canada: Wellness and Sustainable Health Care Summit

(Ce programme n’est pas disponible en français.) 

The Canadian College of Health Leaders is pleased to be partnering with the Conference Board for this exciting event!  As part of our partnership, we’re able to offer our delegates a special rate to attend! Please see below for more information.

Wellness and Sustainable Health Care Summit
October 30-31, 2013
Toronto, Ontario

Healthcare Management Forum, Summer 2013: A message from the Guest Editor / Forum Gestion des soins de santé, été 2013 : Message du rédacteur en chef invité

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Leading from within: Ethics to navigate transformative times
Don Juzwishin, PhD, FCCHL, is the Director of Health Technology Assessment and Innovation at Alberta Health Services

The first issue of Healthcare Management Forum appeared 25 years ago. In issue 2, Richard Stock wrote an article titled “Administrative Ethics and Conflicts of Interests.” It is worth repeating the abstract from that issue where Stock observes:

A great deal of healthcare management literature and an increasing amount of newspaper coverage are dealing with the subject of ethics. However, most of this attention is directed at clinical ethics. At the same time, the media have regularly covered alleged scandal or inappropriate behaviour by public officials in all walks of public life. Canadian healthcare executives will undoubtedly become more engrossed in the issue of ethics than ever before. It is both timely and essential for executives and their boards to address these concerns squarely and develop ethically based policies and procedures for conflicts of interest.

Remembering Kevin Leonard / À la mémoire de Kevin Leonard

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The College mourns the passing of Kevin J. Leonard, a regular supporter of College activities and contributor to Healthcare Management Forum. Mr. Leonard, from the Department of Health Policy, Management and Evaluation at the University of Toronto, was an authority on electronic health records and what he called “consumers” with chronic conditions. To view his most recent contribution to Forum, please click here.

ROI Institute Canada: Healthcare Certification Workshop

(Ce programme n’est pas disponible en français.)

ROI Institute Canada: Healthcare Certification Workshop
September 30 - October 4, 2013

Markham, Ontario

  

ROI Institute Canada is delivering a Certification Workshop on Measuring ROI (Return on Investment) in Healthcare September 30 - October 4, 2013. This 5 day workshop, hosted by Saint Elizabeth Health Care, is customized for Canadian Healthcare and builds capability in healthcare leaders and executives in the Phillips ROI Methodology, to prove the value, impact and ROI in healthcare programs and improvement initiatives.

New Required Organizational Practices (ROPs) from Accreditation Canada / Les nouvelles pratiques organisationnelles requises (POR) d’Agrément Canada

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Accreditation Canada has developed two new Required Organizational Practices (ROPs) for the Leadership and Governance standards as part of the regular cycle of revisions to maintain the currency and relevance of the standards:

• Accountability for Quality will be added to the Governance standards.
• Preventing Emergency Department Overcrowding will be added to the Leadership standards. 

The CLEMMER Group: The Extraordinary Leader and The Extraordinary Coach

(Ce programme n’est pas disponible en français.)

The Extraordinary Leader and The Extraordinary Coach
September 19-20, 2013
Calgary, Alberta

Jim Clemmer and The CLEMMER Group are delighted to personally deliver Zenger Folkman's career-changing The Extraordinary Leader (September 19) and The Extraordinary Coach (September 20) Workshops in Calgary.

Saskatchewan Union of Nurses: 2013 Innovators Conference

(Ce programme n’est pas disponible en français.)

2013 Innovators Conference: Measuring the Impact of PFCC
September 30 - October 1, 2013
Regina, Saskatchewan

Today patient- and family-centred care (PFCC) is more than a philosophy or a new model of care; it has become a part of each initiative we launch, and everything we do, to achieve high quality and safe healthcare. Through a comprehensive list of keynote speakers and visionary thinkers, the 2013 Innovators Conference: Measuring the Impact of PFCC will look at the results behind PFCC, new initiatives guiding change in healthcare, and innovative solutions to improving patient-centred care.
 

EXTRA returns in 2014 / Retour de FORCES en 2014

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Calling all healthcare executives!

Become a change agent in healthcare improvement and join an extraordinary learning community.

Executive Training for Healthcare Improvement (EXTRA) fellowships return in 2014! The 14-month program is a unique opportunity for senior healthcare managers to initiate and lead evidence-based improvements within their organizations.

Canadian College of Health Leaders 2013 Convocation / Remise des titres de 2013 du Collège canadien des leaders en santé

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At its 42nd Annual General Meeting in Niagara Falls on June 9, 2013, the Canadian College of Health Leaders proudly recognized its new CHEs and Fellows for 2012-2013. Eighty College members received the Certified Health Executive (CHE^TM) designation and one member received the Fellowship designation.

We encourage you to go to our website and learn more about this year’s recipients.

CHE Recipient's Present at the 2013 Annual General Meeting and Convocation

Front row: Deborah Smith, CHE; Mary Lou Ip, CHE; Brigida Scholten, CHE; Alice Kennedy, FCCHL, Board Chair; Talya Wolfe, CHE; Cathy Hoyles, CHE
Middle row: Ray Racette, CHE, President and CEO; Grace Bole-Campbell, CHE; Suzanne Larocque, CHE; Janice McGladrey, CHE; Jamie MacDonald, CHE; Blake Armstrong, CHE; Eric Fabian Doucette, CHE; Raj Sewda, CHE
Back row: Randall Binnie, CHE; Tanay Sharma, CHE; Gordon Peckham, CHE; Jeffrey Kerk, CHE; Joshua Hambleton, CHE; Wayne Overbo, CHE; Richard Joly, CHE

Congratulations to the 2013 National Awards Program recipients! / Félicitations à tous les lauréats de 2013!

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The Canadian College of Health Leaders, and the sponsors of the National Awards Program, are proud to honour the individuals, teams and organizations that are making a difference across the healthcare system.

For more information on our 2013 award recipients, please download a copy of this year’s Celebrating Leading Practices Booklet or visit our website.

Award recipients were honoured on Sunday, June 9, 2013, at the College’s Annual General Meeting and the National Awards Gala, in Niagara Falls, Ontario. The 3M Health Care Quality Team Awards and the Robert Wood Johnson Awards were presented during the National Health Leadership Conference on June 10 & 11, 2013.

2013 CHE Self Directed Learning Paper Award / Prix du mémoire d’apprentissage autonome CHE, 2013

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The CHE Self-Directed Learning Paper Award was established by the Board of Directors in 2005 to recognize high-quality papers submitted as a component of the CHE certification program. The papers demonstrate comprehensiveness, critical thinking and strategic problem solving skills. They are widely applicable and often add valuable new information to the literature in the field.

Renate G. Ilse, CHE
Program Director, Surgery
Rouge Valley Health System

Good....or Good Enough? 
Ethical Decision-Making in Health Care Resources Allocation

Renate G. Ilse, CHE

Renate is the program director for perioperative services, endoscopy, medical device reprocessing, and surgical ambulatory care clinics at Rouge Valley Health System (RVHS).  She joined RVHS in 2010 and her career has included varied roles in acute care, rehabilitation, management consulting and working as a contract instructor in leadership and business communication. Renate is a registered nurse, holds a MBA in finance from the Rotman School of Management and is studying for a doctorate in healthcare leadership. Her current research interests include management ethics and leadership communication. Renate is also the author of two
                                        books on interpersonal communication.

Mental health and diversity take centre stage through new College awards / De nouveaux prix du Collège reconnaîtront les efforts dans les domaines de la santé mentale et de la diversité

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The College continues to broaden its award offerings in an effort to further recognize the outstanding work being done by health leaders across the country. It is incumbent on us to recognize excellence in two important areas of healthcare that are too often overlooked.

The first of our two new awards is the Award of Excellence in Mental Heath Quality Improvement, sponsored by Janssen. This is an organizational or individual award of recognition that will be bestowed upon a hospital, health authority, community based mental health program, or a leader in the field.

The College’s 2013 Board of Directors / Le Conseil d’administration du Collège pour 2013

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The Canadian College of Health Leaders is pleased to introduce its two new directors on the 2013 Board of Directors: Pamela Winsor, CHE, Corporate Representative and Jeffrey J. Carter, CHE, New-Brunswick Director. Welcome Pamela and Jeff!

2013 Board of Directors
Front row: Susan M. Owen, CHE, Ontario Co-Director; Lucie Tremblay, CHE, Quebec Director; Arlene Gallant-Bernard, CHE, Prince Edward Island Director; Alice Kennedy, FCCHL, Board Chair; Pauline MacDonald, CHE, Nova Scotia Director; Shannon G. Webber, CHE, Manitoba Director; Pat Coish-Snow, CHE, Newfoundland Director; and Dianna M. Korol, CHE, The Territories Director
Back row: Ray J. Racette, CHE, President and CEO; Gino Picciano, CHE, Ontario Co-Director; David N. T. Thompson, CHE, British Columbia Director; Brian T. Schmidt, FCCHL, Vice-Chair; Pamela Winsor, CHE, Corporate Representative; Colonel David R. Weger, MPH, CHE, Canadian Forces Director; Feisal Keshavjee, CHE, Alberta Director; Jeff Carter, CHE, New Brunswick Director; and Michael J. Redenbach, CHE, Saskatchewan Director

The Canadian College of Health Leaders begins implementation of an Association Management Software platform / Le Collège canadien des leaders en santé entreprend la mise en œuvre de la plateforme de gestion d’association

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The Canadian College of Health Leaders (College) is pleased to announce a new partnership with OlaTech Corporation, a leading custom software development company based in Winnipeg, Manitoba. OlaTech is the owner/provider of the in1touch Association Management Software platform. Implementation of the platform began earlier this month with meetings between College staff and OlaTech, and will proceed to phase one this fall.

Hotel business rates for members / Tarif d'affaires des chambres d'hôtel pour membres du Collège

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The College is pleased to offer a business travel rate (10% discount) with the Fairmont Hotels & Resorts, Swissôtel Hotels & Resorts and the Raffles Hotels & Resorts as a value-add for its members.

Your hotel reservation must be done on-line by following the links below or by calling their toll-free number 1-800-441-1414 and indicating that you are a member of the Canadian College of Health Leaders.

Chapter Advisory Council meeting in Niagara Falls, Ontario / Réunion du Conseil consultatif, section régionale à Niagara Falls (Ontario)

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The Chapter Advisory Council (CAC) held its annual face-to-face meeting in Niagara Falls, Ontario, on June 7, 2013. The chapter chairs and representatives discussed the initiatives, successes and challenges of the chapters over the last year to share with each other and to develop strategies for future success.

Chapter Advisory Council
Front row: Elizabeth Woodbury, CHE; Cheryl MacInnes, CHE; Nancy Roberts, CHE; Alice Kennedy, FCCHL, Board Chair; Lee-Anne Hall, CHE; Hermina Harnagea, CHE
Middle row: Sheila Anderson; Beverly Laurila; Heather Wolfe, CHE; Karen Baillie, CHE; Mark Pugh, CHE; Grace Bole-Campbell, CHE; Katherine Chubbs, CHE
Back row: Ray Racette, CHE, President and CEO; Norman Peters; Richard Joly, CHE; Sean Molloy, CHE; Dan Farris, CHE
  

Welcome to our new corporate members: June 2013 / Bienvenue à nos nouveaux membres corporatifs : juin 2013

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The College is pleased to welcome two corporate members since mid-May. 

Look for how many more organizations have joined the professional association of choice for health leaders in next month’s issue!

Membership renewal: June 2013 update / Renouvellement d'adhésion : Mise à jour de juin 2013

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The membership team would like to thank the members that reflect the 91% renewed memberships to date!

If you have not received your College renewal notice please contact Johanne Featherstone, Membership & Corporate Services Assistant at jfeatherstone@cchl-ccls.ca or at 1-800-363-9056 ext. 23.

New members: June 2013 / Nouveaux membres: juin 2013

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Period of May 15, 2013 to June 14, 2013—listed by Chapters:

New College Active Members

BC Interior
Deborah Preston
Manager, Community Integrated Health Services, Interior Health Authority (Kelowna, BC)

BC Lower Mainland
Dr. Rakesh Calton
Doctor, Aureus University School of Medicine (Surrey, BC)

College members-on-the-move: June 2013 / Membres du Collège à l'affiche: juin 2013

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Period of May 15, 2013 to June 14, 2013—listed by Chapters:

Bluenose
Shane T. Grant
FROM: Project Coordinator, Capital District Health Authority (Halifax, NS)
TO: Project Manager, Dalhousie University (Halifax, NS)

Greater Toronto Area
Eric W. Hong, CHE
FROM: Director, Corporate Development, Yee Hong Centre for Geriatric Care (Scarborough, ON)
TO: Chief Strategy Officer, Yee Hong Centre for Geriatric Care (Scarborough, ON)

2013 National Awards Gala sponsors / Commanditaires du Gala de remise des prix nationaux 2013

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The College was pleased to host the 2013 National Awards Gala on Sunday, June 9, 2013 in Niagara Falls, Ontario. We would like to acknowledge the generous support of our gala sponsors, without whom, this event would not have been possible.

2013 National Health Leadership Conference Sponsors / Les commanditaires de la Conférence nationale sur le leadership en santé 2013

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The College Canadian College of Health Leaders and our event partner, the Canadian Healthcare Association, would like to thank our sponsors for their generous support towards the 2013 National Health Leadership Conference, held June 10 & 11 in Niagara Falls, Ontario. With your support, we were successful in delivering another outstanding event to over 700 delegates from across Canada.

Plans are already underway for our 2014 National Health Leadership Conference to be held June 2 – 3 in Banff, Alberta. We will be in touch in the fall as we finalize our sponsorship opportunities. We hope you will consider supporting this event once again.

2013 National Health Leadership Conference: June 2013 update / Conférence nationale sur le leadership en santé : Mise à jour de juin 2013

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The 2013 National Health Leadership Conference, presented by the College and the Canadian Healthcare Association, featured two days of dynamic programming in Niagara Falls, Ontario. The conference theme was “From rhetoric to action: Achieving person and family-centered health systems.” Over 700 participants heard keynote speakers Margaret Trudeau, Brian Goldman, Durhane Wong-Rieger, Shirlee Sharkey, CHE, Hélène Campbell, Barbara Farlow, Bridget Duffy and Alex Jadad. The conference also featured thirty-five concurrent sessions on a variety of topics.

Webinar: Workplace mental health in healthcare settings / Webinaire : La santé mentale dans les milieux de travail du secteur de la santé

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Let's talk about it: Workplace mental health in healthcare settings

Hosted by the College’s Newfoundland and Labrador Chapter, this 1 hour session features Lisa Adams, CHE who has worked 22 years for Eastern Health and other legacy boards in progressive management positions and has 3 university academic appointments in Canada. She is a Certified Health Executive of the Canadian College of Health Leaders, has CNA certification in psychiatric, mental health nursing, is doing an EXTRA research Fellowship with the Canadian Foundation for Healthcare Improvement and the Canadian College of Health Leaders.